Thank you for choosing FunlyKid products. We take pride in the quality and craftsmanship of our backpacks and accessories. To ensure customer satisfaction, we offer a warranty policy that covers manufacturing and/or component defects for a period of 2 years from the date of purchase. Please review the following details of our warranty policy:

1. Warranty Coverage

During the 2-year warranty period, FunlyKid will cover manufacturing and/or component defects that may arise in our products. This includes, but is not limited to, faulty zippers and buckles, fabric discoloration, and peeling off of coatings.

2. Exclusions from Warranty Coverage

The warranty policy does not cover damages caused by the following:

a. Misuse or improper handling: Any damage resulting from carrying heavy or unusual items beyond the recommended capacity, mishandling, or using the product in unintended ways.

b. Neglect: Failure to properly maintain or care for the product, leading to damage.

c. Exposure to extreme temperatures or substances: Damage resulting from exposure to extreme heat, cold, chemicals, or abrasive substances.

d. Water damage: Any damage caused by exposure to water, including submerging the product or failure to use appropriate waterproofing measures.

e. Wear and Tear: Normal wear and tear over time, including minor abrasions, fading, or natural aging of materials.

3. Warranty Claim Process

If you encounter a manufacturing or component defect within the warranty period, please follow these steps to initiate a warranty claim:

a. Contact Customer Support: Reach out to our customer support team and provide details of the issue, along with proof of purchase.

b. Evaluation and Assessment: Our customer support team will guide you through the evaluation process to determine if the issue is covered under the warranty.

c. Resolution: If the issue is deemed a manufacturing or component defect, we will offer a resolution, which may include repair, replacement, or a refund at our discretion.

4. Proof of Purchase

To be eligible for warranty coverage, a valid proof of purchase, such as a receipt or order confirmation, is required. Please retain your proof of purchase for the duration of the warranty period.

5. Warranty Limitations

Our warranty policy is applicable only to FunlyKid products purchased through authorized sellers. It is non-transferable and only covers the original purchaser.

6. Additional Information

For any further questions or clarification regarding our warranty policy, please reach out to our customer support team. We are dedicated to providing prompt assistance and ensuring your satisfaction.

Please note that this warranty policy is subject to applicable consumer protection laws and regulations.

At FunlyKid, we strive to deliver high-quality products, and our warranty policy reflects our commitment to your satisfaction. We appreciate your trust in our brand and look forward to serving you with exceptional products and customer service.